IntelliFlo Drive Rebuild Service Instructions

Pool Supply Depot

XF, VS, VSF, and SVRS drives from Pentair IntelliFlo variable speed pumps

Service Overview

Pool Supply Depot can rebuild XF, VS, VSF, and SVRS drives from Pentair IntelliFlo variable speed pumps. Customers remove the drive from the pump and ship the drive to Pool Supply Depot for inspection and rebuild.

·        All rebuilds are completed in-house by Pool Supply Depot.

·        After a successful rebuild, each drive is tested with power and a tester motor.

·        Customers receive video proof by email showing the rebuilt drive connected to power and the tester motor spinning.

·        Our current success rate for rebuilding drives is approximately 8 out of 10 drives.

·        Rebuilt drives include a 60-day warranty.

Before Sending Your Drive

1.      Confirm you have 240 volts at Line 1 and Line 2 going into the pump drive.

2.      If 240 volts are present and there are no lights on the keypad, no display on the screen, or no lights above the Start/Stop button, the drive is most likely fried or defective.

3.      Sometimes the display may still turn on, but the pump may show an overcurrent warning. This is also commonly considered a bad drive.

4.      To help confirm the motor is not frozen or defective, shut off power to the equipment, remove the fan plate cover, and spin the fan blades by hand.

5.      If the fan blades spin freely, the motor is most likely still in good condition.

Send a Photo or Video First

Before shipping the drive, please attach a picture or send a short video of your current drive. We can review it and let you know whether we can try to rebuild the drive.

Email: sales@poolsupplydepot.net | Phone: 725-205-1783

Pricing, Shipping, and Warranty

·        Successful rebuild service cost: $495.

·        Return shipping: Customer is responsible for the return shipping rate they provide for shipment back to the customer.

·        If the drive does not work after the rebuild attempt: Pool Supply Depot will notify the customer. The customer must provide a return shipping label if they want the drive shipped back.

·        Warranty: Rebuilt drives include a 60-day warranty.

How to Remove the Drive

Follow these steps after power has been shut off and verified safe.

6.      Shut off power to the pump at the breaker.

7.      Confirm there is no voltage going to Line 1 and Line 2 at the drive.

8.      Loosen the black power terminal screws and remove the power wires from the drive.

9.      Remove the three long Phillips screws located inside the drive: two are near the top middle and one is near the bottom middle.

10.   Carefully remove the drive from the motor.

11.   Take a picture of the serial number for your records before shipping the drive.

Packing and Shipping Instructions

Place the drive in a box approximately 10 in. x 10 in. x 8 in. Use bubble wrap or protective packing material to secure the drive and prevent shipping damage.

Please include the following information inside the box:

·        Customer name

·        Phone number

·        Email address

·        Return shipping address

·        Order number, if available

Ship the package to:

ATTN: Pool Supply Depot / [Customer Name]
121 Industrial Park Rd
Suite 109
Henderson, NV 89015

Preventing Future Drive Failure

To help prevent VS drive failure in the future, we recommend lowering the pump RPM below 3000 RPM. Running the pump below 3000 RPM can help prevent over-amping and premature drive