Contact
Need Help With Pool Equipment? Our Pool Pros Are Here to Help.
At Pool Supply Depot, we know pool equipment can be confusing. Whether you are replacing a pump, choosing a filter, building a new pool, upgrading to automation, or trying to find the right replacement part, our team is here to help you make the right purchase.
We are actual pool professionals, not just an online checkout page. Our goal is to help homeowners, owner-builders, and pool pros get the right equipment with expert support and nationwide shipping.
Contact Information
Phone: 725-205-1783
Email: sales@poolsupplydepot.net
Website: poolsupplydepot.net
For the fastest service, please include your order number, product model number, photos, or any details related to your question.
Business Hours
Monday – Friday: 8:00 AM – 4:30 PM
Saturday: 9:00 AM – 1 PM
Sunday: By appointment only
If you contact us after hours, please leave a detailed message or send us an email. Our team will follow up as soon as possible during business hours.
How Can We Help?
Pool Supply Depot can assist with:
- Pool equipment recommendations
- Pump, filter, heater, and salt system questions
- Complete equipment sets for new pool builds
- Owner-builder equipment packages
- Product compatibility
- Order status and shipping updates
- Freight and delivery questions
- Warranty support
- Returns and product issues
- Replacement parts and model matching
- Local pickup questions
- Automation and equipment pad upgrades
Whether you need one replacement part or a full equipment package, we are here to help.
For Product Compatibility Questions
To help us recommend the correct product, please provide as much information as possible.
Helpful details include:
- Brand name
- Model number
- Serial number, if available
- Photos of your current equipment
- Photos of equipment labels
- Pool size
- Spa or no spa
- Plumbing size, if known
- Voltage, if known
- What you are trying to replace or upgrade
The more details you provide, the faster we can help you find the correct product.
For Order Status or Shipping Questions
Please include:
- Your order number
- Full name used on the order
- Email address used at checkout
- Phone number
- Product ordered
- Shipping address or zip code
Our team will review your order and provide an update as soon as possible.
For Warranty Support
If you need warranty help, please include:
- Pool Supply Depot order number
- Product brand and model number
- Serial number, if available
- Date of installation
- Description of the issue
- Photos or videos of the product
- Any error codes or diagnostic messages
- Installer information, if applicable
Manufacturer warranties vary by product and brand. Our team can help guide you through the correct warranty process and provide order documentation when needed.
For New Pool Builds and Owner-Builder Projects
Building a pool or managing your own pool project? Pool Supply Depot can help you put together a complete equipment set.
We can assist with:
- Pumps
- Filters
- Heaters and heat pumps
- Salt systems
- Automation
- Valves and plumbing components
- Cleaners
- Lighting and control options
- Equipment pad accessories
Send us your pool plans, equipment list, or project details and our team can help review what you need.
After-Hours Support
If we are closed, please leave a message or send us an email with your contact information and the reason for your request.
For faster follow-up, include:
- Name
- Phone number
- Email address
- Order number, if applicable
- Product brand and model number
- Photos, if available
- Brief description of what you need help with
A member of our team will follow up during normal business hours.
Send Us a Message
Please fill out the contact form below and our team will respond as soon as possible.
When submitting your request, please include as much detail as you can so we can route your message to the right person and help you faster.
Pool Supply Depot — professional pool equipment, expert support, and nationwide shipping.