Privacy Policy
Messaging Privacy Policy
Effective Date: 4/6/2026
Pool Supply Depot ("we," "us," "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how Pool Supply Depot collects and uses information about you when you opt in to receive SMS messages from us.
Information We Collect
When you opt in to receive SMS messages, we collect:
- Your phone number
- Consent to send SMS messages
- Your email address
- Your basic contact information
- Your messaging history
How We Collect Your Information
We may collect your information:
- Directly from you (e.g., forms, checkout, or communication)
- Automatically when you interact with our website
How We Use Your Information
We use your information to:
- Send SMS messages you opted in to receive
- Provide updates, promotions, and relevant content
- Operate and improve our business
SMS Privacy and Messaging
Mobile information, phone numbers, and SMS consent data are collected and used only for operational purposes related to the messaging program. This data is not used for any purpose beyond what is necessary to operate and support the SMS messaging program.
No Marketing Sharing
Mobile information, phone numbers, and SMS consent data are not shared with third parties or affiliates for marketing or promotional purposes. Data sharing is strictly limited to our own operational business purposes only.
No Transfer of SMS Registration Data
Consumer SMS registration and consent data will not be transferred to external organizations under any circumstances. We maintain strict internal controls and safeguards to prevent unauthorized access or sharing of this information.
Choices and Controls — Opt-Out Instructions
You can stop receiving text messaging campaigns at any time by replying STOP to any SMS message you receive from us. You may also reply UNSUBSCRIBE to opt out. Once we receive your opt-out request, you will no longer receive SMS messages from us.
Protection of Information
We are committed to protecting your privacy. Mobile information or data collected will not be shared with third parties or affiliates for marketing or promotional purposes. Your data will not be transferred, sold, or shared with any external organizations under any circumstances. We maintain strict internal controls to prevent unauthorized access or sharing of your information.
Updates
We may update this policy from time to time. Changes will be posted on this page with an updated effective date.
Contact Us
Consumers with privacy or messaging program questions can contact us through the following:
- Text HELP to 725-205-1783
- Email: sales@poolsupplydepot.net
- Phone: 725.205.1783
You can also reach us through the contact information provided on our website.
Privacy and SMS Communications
Mobile information, including phone numbers and SMS consent data, will not be shared with third parties or affiliates for marketing or promotional purposes. Any sharing of personal information is limited only to the company's operational or business needs.
The company does not sell, share, or transfer personal data to external parties for marketing or promotional purposes. Consumer SMS registration data will not be transferred to external organizations.
The company maintains safeguards designed to protect personal information, including SMS registration data, against unauthorized access, use, or sharing.
Questions and Contact
Consumers may contact the company with SMS or privacy questions through the contact method provided on the website.
SMS Opt-Out
Users may stop receiving text messages at any time by replying STOP to any SMS message.
Wholesale Customer Form
Unlock exclusive benefits, including special pricing, priority support, access to exclusive offers, and the latest product updates. Enjoy competitive rates, timely delivery, and a comprehensive inventory of top-quality pool and spa products from leading manufacturers. Enhance your business with our trusted solutions today!